Master Project Management: Develop Empathy & Emotional Intelligence

What you will learn:

Project Management Fundamentals
Empathy Development and Application
Emotional Intelligence Principles
Stakeholder Management Strategies
Effective Team Leadership
Conflict Resolution Techniques
Emotional Quotient (EQ) Assessment
Self-Awareness and Self-Regulation
Project Success Metrics
Building High-Performing Teams

Description

Elevate Your Project Management Skills: Master Empathy & Emotional Intelligence

In today's dynamic project landscape, technical skills are only part of the equation. Successful project managers excel at navigating complex teams, managing expectations, and fostering positive work environments. This course provides the essential tools to build high-performing teams and deliver exceptional results.

Unlock the power of emotional intelligence (EQ) and empathy in project management. This comprehensive program delves into the core principles of EQ, including self-awareness, self-regulation, motivation, empathy, and social skills. We'll move beyond theory with practical exercises and real-world scenarios, enabling you to understand the perspectives and emotional needs of your team and stakeholders.

Learn to effectively resolve conflicts, motivate your team, and build stronger relationships. Through self-assessment activities focused on your emotional quotient (EQ), you'll gain valuable self-awareness and develop strategies for enhancing your emotional intelligence. This course will empower you to create a more collaborative and productive project team, leading to improved project performance and increased stakeholder satisfaction.

This course is ideal for: Experienced project managers seeking to enhance their leadership skills, and aspiring project managers looking to build a strong foundation in best practices and emotional intelligence.

Key topics covered: Project management fundamentals, stakeholder management, empathy development, overcoming empathy barriers, understanding and applying emotional intelligence, emotional quotient (EQ) assessment, self-awareness, self-regulation, motivation, and social skills.

Enroll now and transform your project management approach. Learn to lead with empathy, build high-performing teams, and consistently deliver exceptional project outcomes. We look forward to guiding you on your journey to becoming a truly exceptional project leader!

Best regards,

Oluseye and Baba

Curriculum

Course Introduction

This introductory section sets the stage for the course, outlining the importance of empathy and emotional intelligence in project management and providing a roadmap for the learning journey. The single lecture, "Course Introduction - Empathy and Emotional Intelligence for Project Managers," provides an overview of the course content and learning objectives (5:15).

Module 1: Project Roles and Responsibilities (The Project Manager)

Module 1 establishes a solid foundation in project management fundamentals. It begins with introductory materials, including a pre-course assignment. Lectures cover essential project functions, the roles and competencies of a project manager, and quizzes to reinforce key concepts. Topics include project functions, the project manager’s role and competencies. The module concludes with further assessments to solidify understanding.

Module 2: Project Stakeholders

This module focuses on understanding project stakeholders and their diverse needs and expectations. It covers various stakeholder types, their roles (customers, sponsors, functional management, PMO), organizational structures, and concludes with quizzes to assess comprehension of stakeholder management principles.

Module 3: Empathy and Emotional Intelligence for PMs

This concise module highlights the crucial connection between effective project management and the need for empathy in managing stakeholders and navigating complexities within projects.

Module 4: Empathy

This module is dedicated to the development of empathy. It covers an overview of empathy, common barriers to developing empathy, strategies for overcoming these barriers, and practical exercises to build empathy skills. Quizzes are integrated to test understanding.

Module 5: Emotional Intelligence

This module explores the theory and practical application of emotional intelligence (EQ). Lectures cover the elements of EQ, self-awareness, self-management (emotional regulation), self-motivation, social skills, and the relationship between EQ and emotional quotient. It includes self-assessment activities to help learners understand their own EQ and further develop their emotional intelligence.

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